Privacy Policy
Last Updated: April 1, 2026
1. Information We Collect
To provide our services, we collect minimal data required for account management and synchronization:
To provide our services, we collect minimal data required for account management and synchronization:
- Account Data: Email address and encrypted password for your Infinio Cloud account.
- Billing Data: For Premium users, we process payments via Stripe. We do not store your full credit card details on our servers.
- Sync Data: Playlist URLs and credentials added to Infinio Cloud.
2. Zero-Knowledge Encryption
We prioritize your privacy through encryption.
Any media provider credentials or playlist URLs synced via Infinio Cloud are **end-to-end encrypted**. This means the data is encrypted on your device before it reaches our servers. We do not have the keys to decrypt or view your personal media links.
3. How We Use Information
We use your information solely to:
- Facilitate the synchronization of your settings across your desktop devices.
- Manage your Premium subscription and provide technical support.
- Send essential service updates (e.g., password resets or billing issues).
4. Cookies and Tracking
Infinio uses essential cookies to keep you signed into the web dashboard. We do not use invasive third-party tracking cookies or sell your browsing data to advertisers.
5. Third-Party Services
We share limited data with the following processors to operate Infinio:
- Stripe: To securely process your subscription payments.
- DigitalOcean/Hetzner: To host our encrypted cloud database.
6. Your Rights (GDPR)
As a user, you have the right to access, correct, or delete your personal data. You can delete your Infinio Cloud account at any time via the dashboard, which will immediately purge all your synced data and account information from our active databases.
7. Contact Us
For any privacy-related inquiries, please contact us at support@infinioapp.uk.